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Eligibility & Benefits Verification

Insurance eligibility and benefits verification before every visit

Most denials start at the front desk. ClaimEdgeSolutions verifies active coverage, plan details, copays, deductibles, coinsurance and referral requirements before each appointment, so claims go out right and patients know what they owe.

Sound familiar?

Common problems we fix

If any of these are happening in your practice, revenue is slipping away every week.

  • Denials for inactive coverage or the wrong payer
  • Surprise patient balances that hurt satisfaction and collections
  • Front-desk staff on hold with payers all morning
  • Missed referral or authorization requirements
What we do

How ClaimEdgeSolutions handles eligibility & benefits verification

01

Pre-visit verification

Coverage checked 48–72 hours before scheduled appointments.

02

Full benefit breakdown

Copay, deductible met/remaining, coinsurance, visit limits and out-of-network rules.

03

Coordination of benefits

Primary and secondary payers identified correctly.

04

Referral & auth flags

Services that need referrals or prior authorization are flagged early.

05

Patient estimates

Clear cost estimates the front desk can share at check-in.

06

Same-day add-ons

Urgent and walk-in verifications handled quickly.

Revenue cycle team working together on laptops
One account managerPlus certified specialists
Your dedicated team

Specialists who own your eligibility & benefits verification

You get named people who learn your providers, payers and workflows, not a rotating queue. Every open item has an owner and a deadline.

  • Pre-visit verification
  • Full benefit breakdown
  • Coordination of benefits
Accountability

The metrics we report on

Your monthly report tracks these numbers for this service, alongside your overall revenue cycle KPIs.

Verified before visit

Share of scheduled patients

Eligibility denials

Claims denied for coverage

Point-of-service collections

Copays collected at check-in

How it works

From audit to results in four steps

Start with a free audit
1
Week 0

Free revenue audit

We review your A/R aging, denial history, payer mix and coding patterns, then show you what is recoverable.

2
Weeks 1–3

Onboarding

BAA signed, secure system access set up, workflows mapped and your dedicated team assigned.

3
Ongoing

Daily operations

Claims, payments, denials, A/R and patient billing are worked every business day.

4
Every month

Monthly review

A KPI report and a call with your account manager covering results and next steps.

FAQ

Frequently asked questions

Straight answers about how ClaimEdgeSolutions works with your practice.

Ask us anything
01How far in advance do you verify?

Typically 48–72 hours before the visit, with same-day checks for add-ons and urgent visits.

02Where do results go?

Directly into your practice management system or schedule notes, whichever your team uses.

03Do you verify Medicare Advantage and Medicaid plans?

Yes, including managed Medicaid and Medicare Advantage plans.

04Can you produce patient cost estimates?

Yes. Estimates help with point-of-service collection and No Surprises Act good-faith estimates.

05Do you sign a Business Associate Agreement?

Yes. A BAA is signed with every client before we access any protected health information.

Team reviewing revenue reports in a meeting room
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See where your revenue is leaking

Get a free, no-obligation revenue audit. We review your A/R, denials and coding patterns and show you exactly what is recoverable.