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Payments collected after accounts receivable follow-up
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A/R Recovery & Follow-Up

Accounts receivable recovery for claims stuck past 60, 90 and 120 days

Old A/R loses value every week it sits. ClaimEdgeSolutions audits your aging report, prioritizes claims by dollar value and filing deadline, and works every account with payers until it is paid, appealed or properly resolved.

Sound familiar?

Common problems we fix

If any of these are happening in your practice, revenue is slipping away every week.

  • A growing 90+ day bucket nobody has time to touch
  • Claims lost to timely filing limits
  • No status on claims stuck at the payer
  • Cash flow that doesn't match the work your providers do
What we do

How ClaimEdgeSolutions handles A/R Recovery & Follow-Up

01

A/R audit

A complete aging analysis by payer, bucket and value, delivered in the first week.

02

Priority follow-up

Highest-value and nearest-deadline claims are worked first.

03

Payer calls & portals

Claim status checks, reprocessing requests and missing-information responses.

04

Underpayment recovery

Payments below contract are identified and disputed.

05

Credit balance cleanup

Overpayments and refunds handled correctly and on time.

06

Weekly progress report

See exactly what was collected and what is still open.

Revenue cycle team working together on laptops
One account managerPlus certified specialists
Your dedicated team

Specialists who own your A/R Recovery & Follow-Up

You get named people who learn your providers, payers and workflows, not a rotating queue. Every open item has an owner and a deadline.

  • A/R audit
  • Priority follow-up
  • Payer calls & portals
Accountability

The metrics we report on

Your monthly report tracks these numbers for this service, alongside your overall revenue cycle KPIs.

A/R over 90 days

Share of total A/R

Days in A/R

Average days to payment

Recovered dollars

Collected from aged claims

How it works

From audit to results in four steps

Start with a free audit
1
Week 0

Free revenue audit

We review your A/R aging, denial history, payer mix and coding patterns, then show you what is recoverable.

2
Weeks 1–3

Onboarding

BAA signed, secure system access set up, workflows mapped and your dedicated team assigned.

3
Ongoing

Daily operations

Claims, payments, denials, A/R and patient billing are worked every business day.

4
Every month

Monthly review

A KPI report and a call with your account manager covering results and next steps.

FAQ

Frequently asked questions

Straight answers about how ClaimEdgeSolutions works with your practice.

Ask us anything
01Can you work only our old A/R?

Yes. A/R recovery is available as a standalone project, often as a first step before full RCM.

02How far back can you go?

As far as payer filing and appeal rules allow. We review everything and tell you what is still recoverable.

03How do you charge for A/R projects?

Usually a percentage of what we collect from the aged balance, so the project pays for itself.

04Do you contact patients?

For patient-responsibility balances we can run friendly, compliant patient outreach on request.

05Do you sign a Business Associate Agreement?

Yes. A BAA is signed with every client before we access any protected health information.

Team reviewing revenue reports in a meeting room
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See where your revenue is leaking

Get a free, no-obligation revenue audit. We review your A/R, denials and coding patterns and show you exactly what is recoverable.